Privacy Policy

The following policy provides a simple overview of what happens to your personal data when you visit this website www.vunked.co.uk.

VUNKED takes the protection of your personal data seriously and adheres to the UK`s Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulation (GDPR) collectively the “GDPR”.

Name and contact details of the data controller 

The person responsible pursuant to Art. 4 (7) of the GDPR is

VUNKED LTD

2/2, 8 Sandringham Terrace, Esplanade, Greenock, PA16 7XL

www.vunked.co.uk

vunked@gmail.com

Facebook: https://business.facebook.com/VunkedVans/?business_id

Instagram: https://www.instagram.com/vunkedvans/

Information about the collection of personal data

In the following we inform you about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g., name, address, e-mail addresses, user behaviour.

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal obligations to retain data.

If we use commissioned service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. In doing so, we will also state the defined criteria for the storage period.

Your Rights

You have the following rights with regard to the personal data concerning you:

To request information about your personal data processed by us in accordance with Art. 15 of the GDPR. In particular, you may request information about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details;

 

  • in accordance with Art. 16 of the GDPR, to request the correction of incorrect or incomplete personal data stored by us without delay;
  • in accordance with Article 17 of the GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
  • pursuant to Art. 18 GDPR, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defence of legal claims or you have objected to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
  • revoke your consent at any time in accordance with Art. 7 (3) of the GDPR. This has the consequence that we may no longer continue the data processing based on this consent in the future; and
  • complain to a supervisory authority in accordance with Article 77 of the GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office for this purpose.

Collection of personal data when visiting our website

When you use the website for information purposes only, i.e., if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request came
  • Browser
  • Operating system and its interface
  • language and version of the browser software.

The aforementioned data is processed by us for the following purposes:

  • Ensuring a smooth connection set-up of the website,
  • ensuring comfortable use of our website,
  • evaluating system security and stability, and
  • for other administrative purposes.

Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

Cookies

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in relation to the browser you are using and which provide the party setting the cookie (in this case us) with certain information. Cookies cannot execute programmes or transfer viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall. For more information on cookies, please read our Cookie Policy

In addition, we use analysis services when you visit our website. More detailed explanations are provided below.

 

Use of out contact form

In case of questions of any kind, we offer you the possibility to contact us via a form provided on the website. In doing so, it is necessary to provide a valid e-mail address so that we know who the enquiry is from and so that we can answer it. Further information can be provided voluntarily. Data processing for the purpose of contacting us is based on your voluntarily given consent in accordance with Article 6 (1) sentence 1 lit. a of the GDPR.

The personal data collected by us for the use of the contact form will be automatically deleted after we have dealt with your enquiry.

Get Started

Completing our questionnaire will provide you with a bespoke electrical system to fit your van electrical needs Personal data (name, phone number, email addresses) are collected and processed in accordance with Art. 6 para. 1 b) GDPR in order to process quotes or individual enquiries. We use Google Forms to provide our questionnaire and the data collected will be processed using the services provided by Google. Beyond this, we do not pass on your personal data unless an authority may exceptionally demand the data, e.g., for criminal prosecution or to avert danger. After your request has been fully processed, your data will be blocked and deleted after expiry of the retention obligations under tax and commercial law.

Order Processing

We collect, process and use personal data only to the extent that it is necessary for the establishment, content or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to enable the user to use the service or to bill the user.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected. 

We only transmit personal data to third parties if this is necessary within the framework of the contract processing, for example to the companies entrusted with the delivery of the goods or to the credit institution entrusted with the payment processing. Further transmission of data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider on the basis of this consent in accordance with Article 6 (1) sentence 1 a of the GDPR, so that the shipping service provider can contact you before delivery for the purpose of delivery notification or coordination. You can revoke your consent at any time by sending us a message. 

When you make a purchase from us, your payment data (e.g. name, payment amount, account details, credit card number) are processed by the payment service provider for the purpose of processing the payment. The respective contractual and data protection provisions of the respective providers apply to these transactions. The payment service providers are used on the basis of Art. 6 para. 1 lit. b GDPR (contract processing) and in the interest of a smooth, convenient and secure payment process (Art. 6 para. 1 lit. f GDPR). Insofar as your consent is requested for certain actions, Art. 6 para. 1 lit. a GDPR is the legal basis for data processing; consent can be revoked at any time in the future.

Transfer of data

Your personal data will not be transferred to third parties for purposes other than those listed. We only pass on your personal data to third parties if:

  • you have given your express consent to this in accordance with Art. 6 (1) p. 1 lit. a GDPR,
  • the disclosure is necessary for the assertion, exercise or defence of legal claims in accordance with Art. 6 para. 1 p. 1 lit. f GDPR and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,
  • in the event that there is a legal obligation for disclosure in accordance with Art. 6 para. 1 p. 1 lit. c GDPR, as well as
  • this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 Para. 1 Sentence 1 lit. b GDPR.

Objection or revocation against the processing of your data

If you have given your consent to the processing of your data, you may revoke this consent at any time. Such revocation will affect the permissibility of the processing of your personal data after you have expressed it to us.

Where we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which is shown by us in each case in the description of the functions below. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the situation and either discontinue or adapt the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.

Of course, you can object to the processing of your personal data for advertising purposes at any time. You can inform us of your objection using vunked@gmail.com.

Use of analysis programs

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

This website also uses the web analytics service Jetpack to analyse and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. Furthermore, we use the system for measures to protect the security of the website, e.g. the detection of attacks or viruses. For the exceptional cases in which personal data is transferred to the USA.  The legal basis for the use of Jetpack is Art. 6 para. 1 p. 1 lit. f GDPR.

For this evaluation, cookies are stored on your computer. The information collected in this way is stored on a server in the USA. If you prevent the storage of cookies, please note that you may not be able to use this website to its full extent. You can prevent the storage of cookies by changing the settings in your browser or by clicking the “Click here to Opt-out” button at http://www.quantcast.com/opt-out. 

Data security

We use the widespread SSL procedure (Secure Socket Layer) in connection with the highest encryption level supported by your browser when visiting the website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is encrypted by the closed key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

Storage period

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g., intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, the right to correction or deletion of this data. You can contact us at any time with regard to this and any other questions you may have on the subject of personal data.

 

Changes and updates of this privacy policy

Due to further developments or due to changed legal requirements, it may become necessary to adapt this privacy policy from time to time. You can access and print out the current privacy policy at any time here on this page. If you have any questions regarding data protection, please contact us.